Time: February 5, 2019 from 1pm to 2:30pm
Location: 26468 E Walker Dr, Aurora, Colorado 80016
Street: 26468 E Walker Dr,Aurora, Colorado
Website or Map: http://bit.ly/2CjDds5
Event Type: online
Organized By: Training Doyens
Latest Activity: Jan 14, 2019
What is the issue you are challenged with? Uncontrolled negative behaviour in the workplace, offensive language, constant and undeserved criticism, personal hygiene, inappropriate clothing, religion or political opinions, tardiness, poor work performance, negative behaviour and people who are oblivious to the impact and effect on fellow employees or customers – or just don’t care to know?
Conflict that produces complaints, and complaints handled poorly that generate conflict, is unhealthy, destroys productivity, and creates an unpredictable environment. While you can’t be fully prepared for every bad situation you will be confronted with, this webinar will provide you the tools you need to be able to approach it with a corrective action plan in place. This is about using the right language, words and habits that will teach you how to handle difficult workplace situations.
This is How to Confront With C.A.R.E.
Connecting: Communication and Careful Listening
Attention: Analysis, Action and Assertive
Respect: Responding and Responsible
Expectations: Emotional Control and Being Effective
What You Will Learn:
C.A.R.E.-ing is: being appreciative, presence, acknowledging feelings, projecting positive intent, avoiding assumptions, being compassionate and focused.
In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact, and communication skills that leaves nothing to chance in corrective measures, for any and all negative situation you encounter. This webinar helps you learn how to handle negative behaviour in the workplace through constructive feedback.
To Register (or) for more details please click on this below link:
Toll Free: +1-888-300-8494