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Live Webinar on Using Mentoring to Capture and Grow Your Institutional Knowledge

Event Details

Live Webinar on Using Mentoring to Capture and Grow Your Institutional Knowledge

Time: March 6, 2019 from 1pm to 2pm
Location: Training Doyens 26468 E Walker Dr,Aurora, Colorado 80016-6104
City/Town: Aurora
Website or Map:
Phone: 7209961616
Event Type: online
Organized By: Training Doyens
Latest Activity: Feb 4, 2019

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Event Description


You’ve heard the warnings. Up to forty percent of the American Workforce is in the process of retiring, taking their knowledge with them. Large numbers of employees with 30 or more years of experience are leaving.

And the problem isn’t just the retirements, or the risk of knowledge loss in general. Having only one “go-to” person in a particular area creates bottlenecks and missed opportunities. Yet few organizations have a process in place for institutional knowledge management.


The window of opportunity to create a stable, reliable process for transferring and growing your organization’s most valuable knowledge is rapidly closing. But there are some basic steps for institutional knowledge management that you can take, starting right now.

The benefits are significant. More people with critical knowledge in a particular area means fewer bottlenecks, the elimination of single points-of-failure, and increased capacity to prepare for and respond to “pop-up” problems and opportunities.


  • Take differences in age, culture, demographics and learning styles into account; this includes getting different generations, with their differing perspectives and viewpoints, to work together
  • Identify and prioritize critical tacit knowledge (knowledge that’s so deeply internalized even a seasoned expert has difficulty explaining it to someone or putting it into writing)
  • Handle the inevitable mismatches, misrepresentations, and miscommunication that occur when attempting to transfer knowledge from an expert to an apprentice, or what we call a “nextpert”
  • Use the power of data to discover hidden knowledge and reduce the demands on an expert’s time
  • Draw knowledge out of an expert’s head and store it in a system so it can be easily accessed, retrieved, adapted, and re-used
  • Take into account both the expert’s ability to impart the knowledge using a specific method, and the nextpert’s ability to understand and apply that knowledge.


In this webinar, you’ll learn how to build on the tradition of mentoring employees for growth in a more organized and systematic way, where knowledge flows not only to one person, as in traditional one-on-one mentoring, but to many, in both directions.

The knowledge also becomes more open so it can be improved in ways that benefit your entire organization.


  • HR
  • Information and knowledge management
  • Professional and career development
  • Workforce management
  • Organizational learning and development
  • Business process improvement and management.


For more detail please click on this below link:



Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

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