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Service that Achieves Results: Best Practices to Capitalize on Every Call

Event Details

Service that Achieves Results: Best Practices to Capitalize on Every Call

Time: August 2, 2018 from 1pm to 2pm
Location: 26468 E Walker Dr, Aurora, Colorado 80016
Street: 26468 E Walker Dr, Aurora, Colorado 80016
City/Town: Aurora
Website or Map: https://goo.gl/5NDk15
Phone: 18883008494
Event Type: online
Organized By: Training Doyens
Latest Activity: Jul 6

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Event Description

OVERVIEW

Turn every call into a sales opportunity while reducing turnover andintroducing value-based selling initiatives. Each call that comes in is an opportunity to do more with your customers. Learn how to successfully train and motivate reps to incorporate selling into their service calls.

WHY SHOULD YOU ATTEND

Discover proven ways to increase revenue from incoming calls, for turning order takers into sales makers and service managers into sales leaders.Learn solid principles, game-changing perspectives, and powerful examples that you can apply right away to transform attitudes, reduce turnover with skilled, confident, motivated frontline employees and finally overcome rep (and manager) resistance.

AREAS COVERED

  • Opening the door to sales.
  • Turning any call into a sales opportunity.
  • Transforming representatives' attitudes by introducing value-based selling
  • Training representatives and managers to go beyond order taking.  
  • Creating a sales and service culture.

LEARNING OBJECTIVES

  • Building relationships with customers to open the door to sales
  • Turncalls into sales opportunities
  • Provide value-added service: ESP
  • Turn order takers into sales makers
  • Create a sales & service culture

WHO WILL BENEFIT

  • Front line Service and Sales professionals
  • Sales and service supervisors and managers
  • Call Center management team

 

For more detail please click on this below link:

https://bit.ly/2MAWhpw

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

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