In the early morning hours of September 11, the world watched in horror as commercial jetliners crashed into the World Trade Center twin towers and the Pentagon.
In the midst of this national disaster, several organizations had to face the reality that they had lost, on the planes or in the buildings, key talent and brainpower. They immediately had to identify people and competencies to replace those who were no longer there.
There's no way to plan for a disaster of the magnitude of the World Trade Center attacks. But, there are specific actions an organization can take to ensure it has the leadership it needs in case of a crisis, as well as, for their future sustainability.
Best-practice organizations use succession planning to not only prepare for potential leadership challenges but they also rely on such plans to develop and maintain the strong leadership that's required to grow and keep pace with changes in their business, industry, and overall marketplace.