This course offers practical approaches and tools to address human performance issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.
Areas Covered in the Session:
Background on Human Error Phenomena and measurement
Importance of Human Error Prevention/reduction
Quantitative and qualitative information gathering
Why do we need tools for human error reduction programs?
Training as a tool and human error
Facts about human error and training
Who Will Benefit:
Training Managers and Coordinators
Process Excellence/Improvement Professionals
Ginette Collazo , PH.D is a human error and human behavior expert. She has spent more than 15 years in technical training, organizational development and human reliability areas. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth, and has been a consultant with major firms like Abbott, Johnson & Johnson, Perrigo, among many others.
Event Fee: One Dial-in One Attendee Price: US $150.00
Compliance4All DBA NetZealous,