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I have worked for several weeks updating our contractor safety program, and am now down to the fine details. My question is when does a "visitor" become a "visitor" for the purpose fo training? Does an accompanied visitor to the plant floor require training? Any suggestions will be appreciated..

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Thanks for the info. My biggest debate is concerning the visitors. My predacessor followed s imilar program with not training short term accompanied visitors, and I too am interested in what others may think. One special circumstance at my facility is the presence of chlorine. because of this, I am leaning toward at least some training for all visitors.
Any visitor entering our shop, signs in, is given a one page double sided visitor expectaion sheet, the sheet is revued by the accompanying employee. We cover the basic hazards present and what we expect of the employee while in the shop. Oh and we do cover emergency evacuation.
We are a heavy manufacturing company so there are hazards in our shop which a visitors need to be aware of, not all guides are good at watching out for visitors and sometimes are reluctant to correct them. If you start of by impressing on them how important their safety is to you they will accept correction (maybe not a good chose of word) better.
G'day Jerimee. Here in Australia we call such training a workplace induction where everyone who will work in that environment must receive training on all the hazards and controls that pertain to the workplace. An accompanied visitor may receive an abbreviated induction that is limited to where they can walk, what they may touch, what PPE must be worn and why and the emergency plan in case evacuation is necessary while they are there. Hope this helps. Good luck.
Thank you. It sounds like the program is well supported by plant management. We are a secondary aluminum foundry, so there are plenty of hazards to identify. I am facing considerable resistance to the training of all visitors, but I really feel it is the right course of action considering our environment. Any suggestions on how to convince those who disagree?
A little more comment if I may. Contractors who work on our sites must provide a full Work Method Statement which includes who is supervising, the competencies of their workers, what substances they will use including risk assessments and Material Safety Data Sheets, what tools and equipment they will use including details of maintenance records and risk assessmentrs for all mobile plant, details of height safety equipment including maintenance records and training records plus Safe Work Method Statements (SWMS - think JSAs) for every work task they will perform. We review and approve that Work Method Statement ..... as a minimum the hazard controls must meet our requirements .... and then every member of the team is given a full site induction exactly if they were an employee. They must not start work until all that is complete and it is a huge no no to allow work to start without an approved WMS in place.
Jerimee, there is a difference between an employee and a visitor. Even though they may not be your employee but they are working on the site under somebodies employment, here in the U.S. they are covered by OSHA. A visitor is not protected by OSHA guidelines. However; a visitors injury will be dealt with by civil action. Craig and Jerry both had good posts relating to how they deal with workers and visitors.
Jay D. Rohman
We supply hard hats, safety glasses, ear plugs, and FR jackets as we require long sleeves to be worn in the facility. We also require closed toed leather shoes for visitors as well. We have very strict requirements for PPE when anyone is within 15 feet of molten metal, and generally do not allow visitors in this area.
-At our facility, if a person is escorted at all times by an employee, they do not require training (it is the responsiblity of the accompanying employee to keep the person safe). If the person is on-site to perform a task and will not be with a company employee, then the person is required to complete our contractor orientation.
Thanks for the information! We have very strict corporate standards that are similar to the 18001 requirements. The problem I face is that many of our contractors have been coming here on and off for several years, and usually by-pass the training to head straight to the job. I suppose I should start with the project managers on that issue though...
We have a Contractor's Handbook that the owner and supervisors of any contractor's must sign before entering the building. Then I also go through a limited evacuation plan fro the actual workers. If they are there for the day or longer I will do random walk-throughs to make sure they are using the proper safety precaustions. I have stopped a job in progress when I have seen contractors using unsafe methods. Our corporate office is near-by so we get tours coming throught the facility. When the tours are scheduled I have included a list of proper clothing/shoes to wear while in the facility. The VP or Managers give thetours and are expectedd to guide the visitors in any case of emergency. They are supposed to also point out emergency exits during the tour. All visitors and contractors in our facility must be escorted or observed at all times.
We are a secure facility and escort visitors with no training. Contractors are given a HASP orientation. If they are off site for more than 3 months, they get a new orientation. If they bring additional employees onsite, they get the orientation too. We are in the beginning stages of adding a visitor orientation. Either/ both are the responsibility of the associate who brought them on site.

The best system I've seen is at Nucor Steel. When you pull into their entrance guard shack, they ask if you've had their safety training in the last year and verify it in their database. If you haven't or it has expired, you pull off to the side and go into a trailer to watch an orientation DVD and sign a training sheet, which is the entered into their database. They also give you a dated sticker for your hardhat. They change colors every year. It's a very good, efficient system. The only way out is to sit there in the trailer and not pay attention to the video, which would be a complete waste of time for all. Working with them, I believe that the guards would notice if you "shorted" the DVD. They are also a "one-strike" and you're out company. If you screw up, they boot you from all of their facilities.
I think the issues related to a "visitor" accompanied or unaccompanied are as follows. Does the individual need to know and be responsible to act in the case of an emergency, where to go, how to be accounted for, knowlege of wind direction for potential hazards ie. airborne, splash, locations of eye washes, safety showers, first aid AED's and fire alarms at a minimum. They should (depending on the industry and the hazards) be trained to the policies related to machine guarding, electrical, loto, confined space, hot work, haz com, PPE etc... An ounce or prevention goes a long way.


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