Quality is everything for a product or service. Quality is defined in different ways. One of the well-known definitions of Quality is the ability of a product or service to reach expected levels of excellence. This is a simple theoretical definition. In practice, though, Quality is a highly painstaking area of activity that is necessary across all functions of all industries. If a product does not meet its quality requirements or criteria, it is doomed to failure.
An organization can understand Quality in different ways and give different definitions and connotations to the term, based on the nature of their business and what they perceive as excellence. It is understood and defined in differing ways by organizations. It can be perceived as a parameter against which standards or costumer expectations are measured. Can Quality be understood as a state achieved by a product or service, where it is has no shortcomings or defects? Can Quality also be a department or wing within an organization that is tasked with meeting Quality requirements? Is it possible to fix a standard for something as subjective as Quality?
Quality is a culture, a habit and a philosophy
Quality is these, and often, much more. It can be considered a culture and a philosophy in an organization, by which it continuously keeps meeting Quality requirements. Quality is at the very core of ensuring customer satisfaction, which in turn is the foundation for improved business success.
Get an understanding of how to inculcate Quality
Imparting an understanding of the various shades and interpretations of Quality is the purpose of a webinar that is being organized by Compliance4All, a highly acclaimed provider of professional trainings for the areas of regulatory compliance. At this webinar, Susanne Manz, an accomplished leader in the medical device industry, who emphasizes Quality, compliance, and Six Sigma and brings extensive background in quality and compliance for medical devices from new product development, to operations, to post-market activities, will be the speaker.
To get a thorough understanding of Quality in all its forms and interpretations, and to benefit from the several years of experience the speaker brings into Quality, register by logging on to http://www.compliance4all.com/control/w_product/~product_id=501157L...
All about balancing factors to meet Quality requirements and expectations
The most important teaching Susanne will impart is the ways by which to accomplish Quality standards in the backdrop of several factors, often arduous and conflicting. For instance, a high quality product or service has to be produced to please the stakeholders. Or, the customers could ask for more. In an area like medical devices, the need for meeting Quality requirements is extremely high, given its criticality to patients, whose life often depends on the quality of these products. And then, Quality standards and processes have to meet regulatory requirements, which are often long drawn and require diligence and meticulousness of the highest order. And on top of all these, Quality has to be accomplished to meet business needs, keeping limited resources at hand.
Susanne will help participants understand ways by which all these can be balanced in order to achieve Quality and meet these expectations. At this webinar, Susanne will cover the following areas:
o FDA and NB expectations for Quality Systems
o Lessons Learned from 483s and warning letters
o How culture can impact Quality and compliance risk
o Management commitment and responsibility
o Maturity Modeling
o Key capabilities
o Roles and responsibilities
o Quality planning and strategy
o Tools and techniques
o Best Practices.