Time: August 21, 2018 from 1pm to 2pm
Location: 26468 E Walker Dr, Aurora, Colorado 80016
Street: 26468 E Walker Dr, Aurora, Colorado 80016
Website or Map: http://bit.ly/2JRd4Tu
Event Type: online
Organized By: Training Doyens
Latest Activity: Jul 23, 2018
The phone is an essential tool for conducting business. Answering a business call at your workplace involves a different approach relative to a regular, non-business call. When a call is answered professionally, courteously, and warmly, and customers are satisfied with your product or service, they will come back with repeat orders and referrals. Think about the phone as extension of who you are or how you want to be viewed by others. It is essential to put into practice, telephone communication skills so that you can create and maintain a professional and credible image.
WHY SHOULD YOU ATTEND
This webinar will focus on honing outstanding telephone skills in order to meet and exceed customer expectations. You will learn how to present a professional, knowledgeable image that reflects well on you and on your company.
This webinar will arm you with practical tips and techniques to be able to interact professionally with anyone over the phone.
The telephone is your customer's lifeline to your company. It is essential to understand, not just which techniques can be used, but the advantages and disadvantages of communicating by telephone. Customer service phone skills are a critical to have.
WHO WILL BENEFIT
For more detail please click on this below link:
Toll Free: +1-888-300-8494