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Texting and E-mail with Patients: Patient Requests and Complying with HIPAA

Event Details

Texting and E-mail with Patients: Patient Requests and Complying with HIPAA

Time: September 22, 2017 from 10am to 11:30am
Location: Online
Street: 161 Mission Falls Lane, Suite 216
City/Town: Fremont
Website or Map: http://www.mentorhealth.com/c…
Phone: 8004479407
Event Type: webinar
Organized By: Netzealous LLC -MentorHealth
Latest Activity: Sep 6, 2017

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Event Description

Training Options Duration: 90 Minutes
Friday, September 29, 2017 | 10:00 AM PDT | 01:00 PM EDT

Overview: This session will focus on the rights of individuals to communicate in the manner they desire, and how a medical office can decide what is an acceptable process for communications with individuals. The session will explain how to discuss communications options with individuals so that you can best meet their needs and desires, while preserving their rights under the rules.

With the new HIPAA random audit program now getting under way, and increases in enforcement actions following breaches, now is the time to ensure your organization is in compliance with the regulations and meeting the e-mail and texting communication needs and desires of its providers and patients. You need the proper privacy protections for health information, and the necessary documented policies and procedures, as well as documentation of any actions taken pursuant to your policies and procedures. Your policies and procedures will probably need major revisions to maintain compliance in areas such as individual access of records, accounting of disclosures, and breach notification. And, of course, you will need to train your staff in all the new policies and procedures

Why should you Attend:

Now that requirements for allowing patients electronic access to their health information are in effect, and as patients increasingly come to depend on electronic communications, there are new demands for communication via e-mail and texting. Patients don't want to bother with secure Web-site-based solutions, they just want to use the tools they already use for communication, and they have a right to communicate how they wish
How can HIPAA requirements for privacy and security be reconciled with patient requests for information provided by e-mail and text messages? This session will discuss the differences between professional communications and patient communications, and how they must be treated to best serve patients, most efficiently enable communications, and remain within the bounds of HIPAA compliance

Areas Covered in the Session:

Find out the ways that patients want to use their e-mail and texting to communicate with providers, and the ways providers want to use e-mail and texting to enable better patient care
Learn what are the risks of using e-mail and texting, what can go wrong, and what can result when it does
Find out about HIPAA requirements for access and patient preferences, as well as the requirements to protect PHI
Learn how to use an information security management process to evaluate risks and make decisions about how best to protect PHI and meet patient needs and desires

Who Will Benefit:
Compliance Director
CEO
CFO
Privacy Officer
Security Officer
Information Systems Manager
HIPAA Officer
Chief Information Officer
Health Information Manager
Healthcare Counsel/Lawyer
Office Manager

Speaker Profile
Jim Sheldon-Dean is the founder and director of compliance services at Lewis Creek Systems, LLC, a Vermont-based consulting firm founded in 1982, providing information privacy and security regulatory compliance services to a wide variety of health care entities.

Contact Info:

Netzealous LLC -MentorHealth
Phone No: 1-800-385-1607
Fax: 302-288-6884
Email: support@mentorhealth.com
Website: http://www.mentorhealth.com/
Webinar Sponsorship: https://www.mentorhealth.com/control/webinar-sponsorship/

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