Online Safety Community

Stay interviews as an employee engagement and retention tool

Stay interviews are not done at the time of recruitment, nor are they exit interviews. A stay interview is done while the employee is working in the organization and has not quit, but shows signs of doing so. This is the defining feature of stay interviews.

As opposed to job interviews and exit interviews; stay interviews are interviews done by organizations to evaluate the level of satisfaction an employee is facing at work in the organization while she is still working there. Given the situations in which they are carried out; stay interviews are both important and necessary to ascertain the mood and attitude of the potential outgoing employees.

A stay interview is most effective when done before an employee takes a decision to quit. This is why stay interviews are more effective than exit interviews, because by the time HR conducts exit interviews, it is often too late to implement any action that will help retain the employee.

Stay interviews are a means of retaining employees

Stay interviews can be a powerful tool in helping organizations to retain employees. The relevance of this tool needs to be understood in the light of the finding presented in a recent Harvard Business Review article, which says that one fourth of employees are likely to quit organizations in the next year.

Stay interviews are some kind of midlife or mid-career course correction actions, a means for refurbishing and reaffirming the employee’s faith in the organization. Stay interviews also help to understand the levels of interest and motivation each employee is showing towards the organization. In this sense, stay interviews are a means of retaining employees.

Approach to stay interviews

The approach to stay interviews is that they should be well structured, specific and clear. They should go beyond just routine well-wishing and expression niceties and pleasantries. Since they are meant to assess the state of mind of the employee, they should help HR to delve deep into the employee’s mind and probe the feelings she has for the organization, her work and her future plans.

Stay interviews should address the exact needs of the employee and should help to identify the areas that an employee loves working on, and the areas that need a little attention. If during a stay interview, an employee expresses displeasure with a project or a colleague’s attitude, it is a strong signal for HR to take corrective action.

Should lead to positive and affirmative action

Stay interviews should be open and be approached without prejudice or with the intention of retaliating against an employee who does not have pleasant things to say during the interview. They should not only elicit replies to specific issues concerning employees; they should lead to positive and affirmative action which will address the negatives that come out of the interview.

In being personalized, focused on specific employees who are likely to leave the organization, and inexpensive; stay interviews can be very effective by being a tool to stimulate the employee.

Understand the aspects of stay interviews

The dynamics of stay interviews will be topic of a webinar that TrainHR, a leading provider of professional trainings for the human resources industry, will be offering. At this webinar, Marcia Zidle, CEO of Leaders At All Levels and a board certified executive coach, will explain the elements of stay interviews. This session is useful to HR and other professionals in an organization.

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). To enroll for this important learning session, just log on to http://bit.ly/2iwu5t7

 

At this webinar, Marcia will cover the following areas:

  • Identify five key factors that impact an employee's desire to stay or leave
  • Recognize four possible “triggers” that cause the employee to consider leaving
  • Learn how to ask probing questions and conduct effective, efficient stay interviews
  • Survey a list of eight retention actions to increase employee's loyalty and commitment
  • Review a sample of stay interview questions and develop your own customized list to ask
  • Discover how to develop stay plans for your employees and manage accountability
  • Develop a simple “how-to-toolkit” that includes who to select, how and when to approach, interview formant and how to handle possible resistance.

https://www.thebalance.com/what-is-a-stay-interview-1917998

Views: 62

Comment

You need to be a member of Online Safety Community to add comments!

Join Online Safety Community

Take our poll!

Take our poll!

Latest Activity

kate smith posted a blog post

Documentation of Employee Discussions is all Important

As with law, the dictum for management is this: What is not documented does not exist. One can look back at the age-old Latin adage to this effect -Verba Volant, Scripta Manent, meaning “what is said flies, what is written stays”. This just about summarizes the need for documentation in organizations.Documentation is at the heart of organizations, because when employees take an organization to court for some strong reason such as termination -and there is no dearth of such lawsuits…See More
yesterday
rodriguezcecelia posted blog posts
yesterday
John Robinson posted blog posts
yesterday
Adam Fleaming posted blog posts
yesterday

Forum

Differences between Sap devoloper and Sap technical consultant.?

What are the main Differences between Sap devoloper and Sap technical consultant.?Continue

Tags: training, differences, sap

Started by emmablisa Sep 6.

Black Belt Training Course in Reno

Welcome to MSys Training! We thank you for visiting MSys LSSBB training page. Attend our 4 days Lean Six Sigma Black Belt (LSSBB) training program with 100% pass rate, high quality course material,…Continue

Tags: sigma, six

Started by rodriguezcecelia Aug 25.

QlikView 12.10 Service Release 8 and QlikView Governance Dashboard 2.0.4 now available

Hello all,Qlik announced that QlikView 12.10 Service Release 8 [SR8] is now available on Qlik download site.   SR8 is a…Continue

Started by Madison Quinn Aug 22.

PMP Certification Boot Camp Los Angeles

Welcome to MSys Training, North America’s leading training provider. Read some of our reviews on www.trustpilot.com. MSys’ PMP® program…Continue

Tags: PMP

Started by rodriguezcecelia Aug 22.

Safety - A Prerequisite 11 Replies

Whether working at home or outside, to observe safety should be our pre-requisite. The employer before anything must be sure of the safety of its employees especially the ones working in mines or any…Continue

Tags: products, safety

Started by Enna Henry. Last reply by Tara safe Aug 16.

Badge

Loading…

© 2017   Created by Safety Community.   Powered by

Badges  |  Report an Issue  |  Terms of Service