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The Effective Manager Communication Skills Toolbox


An effective Manager Communication Skills Toolbox is a must for all managers, no matter at what level of experience they are. An effective Manager Communication Skills Toolbox could typically consist of many ingredients, but the most important ones that are indispensable to making managers successful could be:
o Communication skills
o Listening skills, which are inseparable from communication skills and are an integral part of them
o Being able to get and give constructive feedback
o The ability to resolve conflicts
o Coaching
o Mentoring.


Agreed, this is not the complete set of elements in an effective Manager Communication Skills Toolbox; but as mentioned, these are the core parts. An effective Manager Communication Skills Toolbox can keep adding a few spare parts over time and as the situation requires. But in the absence of any of the parts illustrated here; the effective Manager Communication Skills Toolbox becomes incomplete. An effective Manager Communication Skills Toolbox should not only facilitate great teamwork; it should also take the organization towards its chosen growth path.


An understanding of the full Manager Communication Skills Toolbox


A complete illustration of what goes into an effective Manager Communication Skills Toolbox and the ways of building them and using them for the organization’s benefit will be the topic of a webinar that is being organized by TrainHR, a leading provider of professional trainings for the human resources industry.


Chris DeVany, Founder and President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development, will be the speaker at this valuable webinar. To enroll for this learning session and gain understanding of the dynamics of an effective Manager Communication Skills Toolbox; please register for this webinar by visiting http://www.trainhr.com/control/w_product/~product_id=701597? safety... .


Explanation of how to make the Manager Communication Skills Toolbox work better for you
Chris will explain each of the ingredients of an effective Manager Communication Skills Toolbox at this webinar. The five core elements, namely, communication, listening, feedback, coaching and mentoring, will be illustrated in detail. Participants of this webinar can, after attending it, enhance their reputation and effectiveness as managers. They will be able to communicate more effectively, listen better, be better placed to both receive and give feedback, and coach and mentor more efficiently.
• Effective Listening/Understanding Before Being Understood
o What is the Value of Listening?
o Why People Don't Listen and the Consequences
o How to Listen Effectively and Actively
o Practice Listening Exercise
o Responsibility of the Communicator in Being Heard
• Constructive Feedback/Gaining Advice While Avoiding Conflict
o The Value of Constructive Feedback
o Why People Don't Give Feedback and the Consequences
o How to Give Constructive Feedback
o Practice Feedback Exercise
o Guidelines for the Feedback Receiver
• Resolving Conflicts/Dealing with Others Resistance
o The Nature of Resistance
o Types of Resistance
o Typical Responses to Resistance
o Approaching Resistance and How to Deal with It
o The Keys to Effectively Resolving Conflicts
• Making Coaching Work/Providing Guidance for Improving Performance
o Characteristics of Effective Coaches
o How to Coach Effectively
o The Value of Careful Listening in Coaching
o Being an Effective Role Model
o Using Coaching to Improve Performance

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